TASK REDUCTION IN DYNAMIC CASE MANAGEMENT
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United States of America Patent
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app pub date -
Nov 26, 2014
filing date -
Mar 28, 2014
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Abstract
Embodiments of the present invention disclose a method, computer program product, and system for reducing repetitive tasks in case management. A computer initiates to display a searchable data field for relating a first case to a second case. The computer receives a first value for the searchable data field. The computer retrieves search results for the first value from a data store, wherein the data store comprises case related data. The computer initiates to display at least one search result from the data store in a selectable form. The computer receives a selection based, at least in part, on the at least one search result and the second case. The computer pins the first case to the second case based, at least in part, on the first value, wherein pinning the first case to the second case reduces a repetitive task.
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