DISPATCH SYSTEM HAVING CONTROL SHARED WITH DISPATCHED SERVICE PROVIDERS
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United States of America Patent
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Issued Date -
Oct 29, 2015
app pub date -
Apr 28, 2014
filing date -
Apr 28, 2014
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Abstract
Embodiments of the present invention are directed to a method for dispatching a person to a location in a casino to respond to a request for service at the location. A dispatched person may use his or her mobile computing device to indicate availability to assist with other calls and may create, join, or intercept a call while on one or more current calls. The dispatch system automatically assigns the same person to all calls generated at the same machine or at different machines that are each associated with the same identified player. The dispatched person may use his or her mobile computing device to selectively switch among the calls on which he or she is currently working.
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