BUSINESS PERFORMANCE METRICS AND INFORMATION TECHNOLOGY COST ANALYSIS

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United States of America Patent

APP PUB NO 20150317580A1
SERIAL NO

14266574

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Abstract

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Embodiments of the present disclosure relate to a method for modeling the relationship between a company's business performance metrics and information technology service costs. In one embodiment, a plurality of business architecture component descriptors and a plurality of measurement component descriptors are provided. Each descriptor includes at least one variable, corresponding to one of: a business metric, an information technology resource metric, a cost metric of an information technology resource, a service metric of an information technology service, or a cost metric of an information technology service. Business architecture components and measurement components are modeled from the descriptors. These business architecture components are coupled by a qualitative connector, and the measurement components are coupled by an executable connector defining a computable dependency between measurement components.

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Patent Owner(s)

Patent OwnerAddress
INTERNATIONAL BUSINESS MACHINES CORPORATIONNEW ORCHARD ROAD ARMONK NY 10504

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Glissmann-Hochstein, Susanne San Jose, US 1 4
Ludwig, Heiko San Jose, US 16 141
Nakamura, Yuhichi San Jose, US 19 250
Ren, Guangjie San Jose, US 33 127
Theile, Glenn San Jose, US 1 4

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