Detecting cellular connectivity issues in a wireless communication network

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United States of America Patent

PATENT NO 9497648
SERIAL NO

14266082

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Abstract

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Various embodiments manage service issues in a wireless communication network. In one embodiment, a plurality of call detail records associated with a wireless communication network is received. The plurality of call detail records is analyzed. At least one pattern from the plurality of call detail records is identified based on analyzing the plurality of call detail records. The at least one pattern indicates at least one service issue occurred during a set of calls associated with each of the plurality of call detail records. A location associated with the at least one service issue that has occurred is identified based on identifying the at least one pattern.

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Patent Owner(s)

  • INTERNATIONAL BUSINESS MACHINES CORPORATION

International Classification(s)

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Gupta, Parul Bangalore, IN 19 197
Kalyanaraman, Shivkumar Bangalore, IN 89 1255
Kokku, Ravindranath Bangalore, IN 80 892
Kolar, Vinay Kumar Bangalore KA, IN 111 359
Raghavendra, Ramya White Plains, US 63 463

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