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Abstract

The present disclosure involves systems, software, and computer implemented methods for providing contextual suggestions of communication targets. One example method includes identifying a communication, semantically analyzing the identified communication to identify at least one keyword or topic associated with the identified communication, comparing the identified at least one keyword or topic associated with the identified communication to a semantic index of communication targets associated with pre-defined keywords and topics, identifying a set of communication targets associated with the identified at least one keyword or topic associated with the identified communication, and presenting the identified set of communication targets as suggested communication targets. Presenting the identified set of communication targets as suggested communication targets may include ranking the identified set of communication targets based on at least one ranking parameter and identifying a subset of the relatively higher ranked communication targets.

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