Consolidating Cross Product Contextual Help

Number of patents in Portfolio can not be more than 2000

United States of America Patent

APP PUB NO 20160019187A1
SERIAL NO

14332613

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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An approach is provided for consolidating cross product contextual help. The approach responds when a help request is received at a computer system from a user. The computer system has a number of installed software products. Software services that have been installed on the computer system by the software products are identified along with a number of relationships between the software products. The software services and relationships are retrieved from a registry. Help contents data are retrieved from the software products based on the identified software services. The approach generates a consolidated help contents from the help contents data retrieved from the software products with the generated consolidated including a topology based on the relationships between the software products. The approach presents the consolidated help contents with topology to the user.

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Patent Owner(s)

Patent OwnerAddress
INTERNATIONAL BUSINESS MACHINES CORPORATIONNEW ORCHARD ROAD ARMONK NY 10504

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Jhoney, Albee Bangalore, IN 33 451
Lazzaro, Christopher V Austin, US 7 12
Ramakrishnan, Arun Chennai, IN 78 540
Shetty, Rohit Bangalore, IN 96 670
Vidapankal, Nalini Bangalore, IN 5 8

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