ANALYTICAL FRAMEWORK FOR MEASURING IMPACT OF SOCIAL BUSINESS COLLABORATION
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United States of America Patent
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Issued Date -
Jan 21, 2016
app pub date -
Jul 18, 2014
filing date -
Jul 18, 2014
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Abstract
A tool for recommending social channel usage to achieve a targeted outcome. The tool determines, by one or more computer processors, a plurality of social channel usage information for one or more employees. The tool determines, by one or more computer processors, a plurality of outcome information for the one or more employees. The tool determines, by one or more computer processors, based, at least in part, on the plurality of social channel usage information and the plurality of outcome information for the one or more employees, one or more analytical models. The tool determines, by one or more computer processors, based, at least in part, on the one or more analytical models, one or more recommendations to achieve a targeted outcome.
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