SYSTEMS AND METHODS FOR REMOTE MONITORING IN A COMPUTER NETWORK

Number of patents in Portfolio can not be more than 2000

United States of America Patent

APP PUB NO 20160041867A1
SERIAL NO

14826958

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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Systems and methods for providing automated problem reporting in elements used in conjunction with computer networks are disclosed. The system comprises a plurality of elements that perform data migration operations and a reporting manager or monitor agent which monitors the elements and data migration operations. Upon detection of hardware or software problems, the reporting manager or monitor agent automatically communicates with elements affected by the problem to gather selected hardware, software, and configuration information, analyzes the information to determine causes of the problem, and issues a problem report containing at least a portion of the selected information. The problem report is communicated to a remote monitor that does not possess access privileges to the elements, allowing automated, remote monitoring of the elements without compromising security of the computer network or elements.

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Patent Owner(s)

Patent OwnerAddress
COMMVAULT SYSTEMS INC1 COMMVAULT WAY ATTN LEGAL (PATENTS) TINTON FALLS NJ 07724

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
BROWER,, JR Robert Keith Midlothian, US 14 262
GOKHALE, Parag Marlboro, US 286 33340
KAVURI, Srinivas San Jose, US 100 20524
KOTTOMTHARAYIL, Rajiv Marlboro, US 330 37611
MEADE, Jared South River, US 7 129
PRAHLAD, Anand Bangalore, IN 277 57526
REDDY, Suresh Parpatakam Hyderabad, IN 8 145

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