Call Center Calling Apparatus And Method
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United States of America Patent
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Issued Date -
Mar 10, 2016
app pub date -
Aug 25, 2015
filing date -
Aug 28, 2014
priority date (Note) -
Abandoned
status (Latency Note)
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Abstract
A call center having a telephony server configured for a caller to hold two-way telephone conferences with a plurality of contacts in sequence, in which the telephony server initiates a call to the contact, and upon establishing a connection with the contact joins the connection to a conference bridge with the caller, disengages the connection to the conference bridge upon disconnection of the call by the contact, and initiates a subsequent call to another contact while maintaining the caller in connection with the conference bridge.
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