CONFERENCE CALL MANAGEMENT SYSTEM

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United States of America Patent

APP PUB NO 20160112572A1
SERIAL NO

14515596

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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A method of establishing a conference call includes extracting conference identification information from event data. The conference identification information including a set of candidate conference numbers, a set of candidate access codes, and a set of dialing format tokens. The conference identification information is classified into a plurality of tiers based on whether the set of candidate conference numbers includes a valid conference number, whether the set of candidate access codes includes a corresponding valid access code, and whether the set of dialing format tokens includes a corresponding valid dialing format token. The conference identification information is promoted to a first tier of the plurality of tiers from a second tier of the plurality of tiers by augmenting the conference identification information with supplemental information provided by a user.

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Patent Owner(s)

Patent OwnerAddress
SALESFORCE COM INC415 MISSION STREET 3RD FLOOR SAN FRANCISCO CA 94105

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Chen, Yujing San Francisco, US 9 8
Ma, Billy Berkeley, US 19 121
Patel, Rajan San Francisco, US 51 1637

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