Visualizing conflicts in online messages

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United States of America Patent

PATENT NO 9779161
SERIAL NO

14994456

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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Visualizing social media conflict is provided. Active users in a set of human users authoring a number of textual messages regarding a particular topic more than a threshold number of textual messages are selected. Keywords are selected that occur more than a threshold number of times within the textual messages regarding the particular topic. A sentiment score is computed for each of the keywords occurring more than the threshold number of times within the textual messages using a keyword co-occurrence graph. A sentiment of each of the active users is determined based on the computed sentiment score of each of the selected keywords that are authored by a particular active user. Two distinct groups from the active users are selected based on at least one of a relationship between the two distinct groups and a determined degree of conflict between the two distinct groups with regard to the particular topic.

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Patent Owner(s)

  • INTERNATIONAL BUSINESS MACHINES CORPORATION

International Classification(s)

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Cao, Nan Ossining, US 35 535
Lin, Ching-Yung Forest Hills, US 63 1546
Wang, Fei Ossining, US 1019 9346
Wen, Zhen Springfield, US 36 573

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