Influence business benefit from user reviews and cognitive dissonance

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United States of America Patent

PATENT NO 9940395
SERIAL NO

14540442

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Abstract

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An approach is provided in which a knowledge manager identifies first opinion phrases included in a first review that the knowledge manager displays on a display. The knowledge manager locates contradictory reviews that include second opinion phrases that contradict the first opinion phrases and, in turn, displays the contradictory reviews on the display.

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Patent Owner(s)

  • INTERNATIONAL BUSINESS MACHINE CORPORATION

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Allen, Corville O Morrisville, US 394 3030
Kozhaya, Joseph N Morrisville, US 74 334

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