Multi-level content analysis and response

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United States of America Patent

PATENT NO 9842593
SERIAL NO

14541811

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Abstract

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Predetermined services are provided using preset instructions. A transcript of audible content provided over an electronic network and received at a communications device is analyzed to determine whether a trigger is present in the audible content. When the trigger is present in the audible content, preset instructions correlated with the trigger and instructing how to provide a predetermined service are identified. The predetermined service is provided by following the preset instructions.

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Patent Owner(s)

  • AT&T INTELLECTUAL PROPERTY I, L.P.

International Classification(s)

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Bajpay, Paritosh Edison, US 167 1897
Kumar, Shiv Marlboro, US 103 2443
Singh, Anand K Lewisville, US 4 106
Tripathi, Satyendra East Brunswick, US 14 138

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