Goal-based connection management between parties

Number of patents in Portfolio can not be more than 2000

United States of America Patent

PATENT NO 9871834
SERIAL NO

14560051

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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A monitoring computer system receives a message, from a first party, which identifies a goal of the first party. The monitoring computer system receives an identity of a second party that has been selected by the first party to assist the first party in achieving the identified goal of the first party. An electronic communication connection is created for electronic communications between the first party and the second party, wherein the electronic communications are related to accomplishing the goal of the first party. The electronic communications between the first party and the second party are monitored by executing message analytics to determine a status of the goal of the first party. In response to determining that the goal of the first party has reached a predefined status, a predefined action that has been associated with the predefined status of the goal is executed.

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Patent Owner(s)

  • INTERNATIONAL BUSINESS MACHINES CORPORATION

International Classification(s)

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Bastide, Paul R Boxford, US 511 2221
Broomhall, Matthew E Goffstown, US 277 1471
Loredo, Robert E North Miami Beach, US 263 1374
Schultz, Dale M Limerick, US 32 218

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