Calculating expertise confidence based on content and social proximity
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United States of America Patent
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Dec 4, 2018
Grant Date -
Jun 23, 2016
app pub date -
Dec 17, 2014
filing date -
Dec 17, 2014
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Abstract
A method includes executing, via a processor, a document-oriented search based on a query in an index of documents to generate a set of document results, each document associated with at least one potential expert. The method includes analyzing the document results to produce a list of potential experts. The method includes calculating an expertise score for each potential expert based on a calculated content score and metadata score for each potential expert. The method includes calculating an evidence diversity score for each potential expert. The method includes calculating a confidence score for each potential expert based on a diversity-constrained content score and a diversity-constrained metadata score for each potential expert. The method includes displaying a list of potential experts with associated confidence scores.
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