SYSTEMS AND METHODS FOR MODIFYING PACKAGE DELIVERY CHARACTERISTICS

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United States of America Patent

APP PUB NO 20160180287A1
SERIAL NO

14577758

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Abstract

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Systems and methods for providing customer requested shipping levels-of-service changes directly via a shipping company and independent of the merchant that sold the goods are described. During an online shopping transaction, a customer purchases goods from a merchant via the merchant's website. After the purchase is complete, the customer can directly interact with the shipping company to change the level-of-service of the shipment. The customer may request that a higher or lower level-of-service be used in delivering the goods. In exchange, the shipping company will require payment from the customer or return payment back to the customer. The payment may be in the form of money or loyalty points with the shipping company.

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Patent Owner(s)

Patent OwnerAddress
ELWHA LLCBELLEVUE WA

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Chan, Alistair K Bainbridge Island, US 228 3112
Hyde, Roderick A Redmond, US 2910 56057
Pan, Tony S Bellevue, US 280 3400
Wood,, JR Lowell L Bellevue, US 2833 48222

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