DEVICES, SYSTEMS AND METHODS FOR MANAGING FEEDBACK IN A NETWORK OF COMPUTING RESOURCES
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United States of America Patent
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Issued Date -
Jun 23, 2016
app pub date -
Dec 18, 2015
filing date -
Dec 18, 2015
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Abstract
A network communication system for exchanging feedback data between merchant systems and cardholder devices. Cardholder devices receive and process speech signals for feedback requests and generate speech signals for feedback responses. A feedback component has a text to speech processor for generating the speech signals for the feedback requests using feedback request data records, and a speech to text processor for generating feedback response data records by transforming the speech signals for feedback responses. A notification management processor manages transmissions of the speech signals for feedback requests by determining, for each feedback request, a respective delivery notification delay.
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