Coaching a participant in a conversation

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United States of America Patent

PATENT NO 10467925
APP PUB NO 20160180737A1
SERIAL NO

14862918

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Abstract

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Embodiments herein include a NLP application used to coach a participant who violates a social norm during a conversation. For example, the NLP application can evaluate the textual representation of the conversation to determine if the participant is exhibiting a characteristic of autism or other medical disorder which violates a social norm, and if so, inform the participant. Once a characteristic of autism is identified, a coaching application may output text that informs the participant what particular characteristic he is exhibiting—e.g., the participant is ignoring an attempt by another participant to change the topic of the conversation. In addition to providing notice, in one embodiment, the coaching application suggests a corrective action to the participant. For example, if the participant fails to provide an appropriate response to an emotional statement, the coaching action may suggest a sympathetic statement.

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Patent Owner(s)

Patent OwnerAddress
INTERNATIONAL BUSINESS MACHINES CORPORATIONNEW ORCHARD ROAD ARMONK NY 10504

International Classification(s)

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Clark, Adam T Mantorville, US 101 1195
Cragun, Brian J Rochester, US 88 4366
Eichenlaub, Anthony W Rochester, US 6 106
Petri, John E St. Charles, US 168 2226
Unterholzner, John C Rochester, US 5 96

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