A system is provided that provides for the prioritization of incoming calls to a communications device based on respective caller profiles. Each profile may include a caller priority value. The system may prioritize an incoming call based on the priority value. The priority value may be updated manually or automatically in accordance with a variety of factors. While the communications device receive an incoming call while an existing call is active, the communications device may request a call management command at the communications device or provide a notification that an incoming call has been received and is pending in accordance with the respective caller profile.
* 8705711 Method for processing a telephone call using IVR for delivery of multimedia messages to a mobile device
* 2012/0281,820 METHOD FOR PROCESSING A WIRELESS OR LAND LINE CALL FROM A TELEPHONE CALLER OVER A PSTN NETWORK THROUGH AN IVR TO PERMIT DELIVERY OF SMS TEXT SHORT MESSAGES OR MMS INFORMATION INCLUSIVE OF VIDEO TO A MOBILE DEVICE OF THE CALLER WHILE THE CALL IS BEING PROCESSED OR PLACED ON HOLD
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