Analyzing email threads

Number of patents in Portfolio can not be more than 2000

United States of America Patent

PATENT NO 10050921
APP PUB NO 20160283071A1
SERIAL NO

14671468

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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An emotion function chain may be generated from an email thread and displayed to a user in one or more windows on a computer display of a computer system. An email content analyzer may extract emotion indicators from the body of an email within the email thread. Using the emotion indicators, an attitude factor for an email may be determined. The attitude factors determined from each email within the email thread may be pictorially depicted in the emotion function chain. In response to a user interaction with a pictorial depiction of an attitude factor within the emotion function chain, a second window may generated to display the body of the email used to calculate the attitude factor interacted with.

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Patent Owner(s)

  • INTERNATIONAL BUSINESS MACHINE CORPORATION

International Classification(s)

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Bai, Song Beijing, CN 19 15
Chi, Ming Qun Beijing, CN 4 14
Huang, Hui Beijing, CN 310 1512
Liu, Hui Beijing, CN 474 6905
Shi, Xiang Xing Beijing, CN 2 12
Yi, Ang Beijing, CN 18 45

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