Consultation among feedback instances

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United States of America Patent

PATENT NO 9524200
APP PUB NO 20160292022A1
SERIAL NO

14675680

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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Concepts and technologies disclosed herein are directed to consultation among feedback instances. According to one aspect, a system can receive a feedback instance consultation request for a consultation among an original feedback instance and a target feedback instance. The target feedback instance can be consulted with by the original feedback instance to enable the original feedback instance to cure a deficiency. The system can examine the feedback instance consultation request to determine if a match exists with an application programming interface associated with a target feedback instance model upon which the target feedback instance is based. If examination of the feedback instance consultation request determines that a match exists, the system can update the target feedback instance model with an intercommunication plan by which the consultation can occur. The system also can update an original feedback instance model upon which the original feedback instance is based.

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Patent Owner(s)

  • AT&T INTELLECTUAL PROPERTY I, L.P.

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Aaron, Jeffrey A Atlanta, US 161 4988
Fan, James W San Ramon, US 41 828

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