METHOD TO OPTIMIZE THE USER INTERFACE TO MANAGE MULTIPLE COMMUNICATIONS ON A COMMUNICATIONS APPLICATION

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United States of America Patent

APP PUB NO 20160299647A1
SERIAL NO

14681449

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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Mechanisms are provided herein which accommodate the handling of multiple communication sessions on a communication platform using an active call view display. In particular, when a single and/or multiple calls are connected with a communication platform, a user interface can provide a dynamic active call view with call stack and feature attributes for simple management and control of the one or more calls. The multiple calls can be managed independently and a manner most productive with a user while improving user experience.

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Patent Owner(s)

Patent OwnerAddress
AVAYA INC211 MOUNT AIRY ROAD BASKING RIDGE NJ 07920

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Baltazor, Justin Brentwood, US 5 89
Gagnier, Ron Ontario, CA 4 87
Naegelkraemer, Marcel Ontario, CA 6 98
Rahrer, Tim Ontario, CA 9 258
Tanabe, Jason Ontario, CA 8 117

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