CUSTOMIZED AUTOMATED INSTALL PROCESS

Number of patents in Portfolio can not be more than 2000

United States of America Patent

APP PUB NO 20160299750A1
SERIAL NO

15097540

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ATTORNEY / AGENT: (SPONSORED)

Importance

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Abstract

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Computerized methods and apparatus capture electronic information about a purchase of a combination of computer hardware and software. A registration associated with the purchase is detected as part of an installation of the computer hardware or software. A customized automated installation process that provides a graphical linear experience through the installation of the computer hardware or software is provided. The graphical linear experience is presented on computer hardware other than computer hardware included in the purchase. The graphical experience includes photographs or diagrams that are customized to the purchase based on the purchased items. The customized automated installation process runs, at least in a part, on a processor other than a processor included in the purchase. Step by step instructions that are customized for the combination of hardware and software are presented. Electrical connectivity, data connectivity, provisioning results, and other information are acquired during the installation.

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First Claim

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Patent Owner(s)

Patent OwnerAddress
QUANTUM CORPORATION224 AIRPORT PARKWAY SUITE 550 SAN JOSE CA 95110

International Classification(s)

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Badger, John Prior Lake, US 7 97
Bannister, Neil Chanhassen, US 2 106
Koniges, John Eagan, US 1 6
Lewis, Andrew Minneapolis, US 50 673
Metcalf, Rob St. Paul, US 1 6
Obernolte, Jeanette St. Paul, US 1 6
Olsen, Paal Newton, US 1 6

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