Importance

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Abstract

The results of electronic narrative analytics can be visualized. For example, an electronic communication that includes multiple narratives can be received. Each narrative can be segmented into respective blocks of characters. Multiple sentiments associated with the respective blocks of characters can be determined. Multiple sentiment patterns can be determined based on the multiple sentiments. The multiple sentiment patterns can be categorized into multiple sentiment pattern groups. Also, multiple semantic tags associated with the multiple sentiment patterns can be determined. Further, the multiple narratives can be categorized into multiple topic sets. A graphical user interface can be displayed visually indicating at least a portion of: the multiple sentiments, the multiple sentiment pattern groups, the multiple semantic tags, or the multiple topic sets.

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First Claim