CONSUMER RETURN OF DEFECTIVE PRODUCTS VIA MOBILE DEVICE PHOTOGRAPH SUBMISSION
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United States of America Patent
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Issued Date -
Dec 1, 2016
app pub date -
May 29, 2015
filing date -
May 29, 2015
priority date (Note) -
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Abstract
A refund requesting device can include a camera, an optical character recognition (OCR) module, and a transmitter. The camera can capture a defective product photograph of a defective product and a receipt photograph of a purchase receipt for the defective product. The optical character recognition (OCR) module can optical character recognize the receipt photograph to produce receipt textual data. The transmitter can transmit, to a refund processing server, a refund request message comprising at least one of the defective product photograph and the receipt textual data. The refund processing server can processes the refund request message to add a refund money amount to an account associated with a purchaser of the defective product.
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