BEHAVIORAL AND EXOGENOUS FACTOR ANALYTICS BASED USER CLUSTERING AND MIGRATION

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United States of America Patent

APP PUB NO 20160379323A1
SERIAL NO

14751210

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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A present risk aversion of a customer is determined. A temporal preference is detected using historical data related to the customer, the temporal preference showing a preference of current utility over a future utility of a product. Using the temporal preference and a negative transaction risk, a future risk aversion of the customer is projected at a future time. A pattern of offer acceptance by the customer is identified in the historical data. A value of an exogenous factor is determined on which a buying ability of the customer depends. The customer is classified in a cluster, where all customers in the cluster have the present risk aversion, the temporal preference, the negative transaction risk, the future risk aversion, and the value. An offer for a product is presented to the cluster, which satisfies the present risk aversion, and where a probability of acceptance of the offer exceeds a threshold.

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Patent Owner(s)

Patent OwnerAddress
INTERNATIONAL BUSINESS MACHINES CORPORATIONNEW ORCHARD ROAD ARMONK NY 10504

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Ezry, Raphael New York, US 21 48
Goyal, Munish Armonk, US 57 333
Mitchell-Jones, Gareth J Buckinghamshire, GB 1 0
Pinchuk, Steven G Boynton Beach, US 5 54

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