Help Processing Method and Device Based on Semantic Recognition
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United States of America Patent
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Sep 23, 2016
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Mar 26, 2014
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Abstract
A help processing method and device based on semantic recognition are presented. The method includes receiving, by user equipment, a search request entered by a user, where the search request includes information about a problem statement described in a natural language; performing semantic recognition processing on the information about the problem statement, to obtain information about a search intention of the user; and searching a database using the information about the search intention as a search term, to obtain help content needed by the user.
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