Methods and systems for troubleshooting problems in complex systems using multiple knowledgebases

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United States of America Patent

PATENT NO 10755176
APP PUB NO 20170017881A1
SERIAL NO

14782903

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Abstract

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A system and method for troubleshooting problems in complex systems using multiple knowledgebases comprises a first knowledgebase that has a case-based reasoning engine and knowledge from which a first set of possible solutions can be determined, and a second knowledgebase that has a case-based reasoning engine and knowledge from which a second set of possible solutions can be determined. The first knowledgebase pertains to a first equipment, and the second knowledgebase pertains to a second equipment. The second equipment is a component of the first equipment. A Federation Manager associated with the first knowledgebase transfers a case-based reasoning session between the first and second knowledgebases.

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Patent Owner(s)

Patent OwnerAddress
VERYON INC7700 HURONTARIO ST BRAMPTON L6Y4M3

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
D'Eon, Phillip Andrew Caledon, CA 2 9
Fraimovich, Evgeny Thornhill, CA 1 8
Han, Matija North York, CA 1 8
Langley, Alan Mark Mississauga, CA 4 540

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