Service platform to support automated chat communications and methods for use therewith

Number of patents in Portfolio can not be more than 2000

United States of America Patent

PATENT NO 10805244
APP PUB NO 20170019356A1
SERIAL NO

14801609

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Abstract

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Aspects of the subject disclosure may include, for example, a service platform that receives a chat request from a client device associated with a user. A chat database of previous chat sessions associated with other users is searched based on the chat request to identify a previous chat session corresponding to the chat request. Chat data corresponding to the previous chat session is retrieved from the chat database and sent to the client device. Other embodiments are disclosed.

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First Claim

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Patent Owner(s)

  • AT&T INTELLECTUAL PROPERTY I, L.P.

International Classification(s)

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Gilbert, Mazin E Warren, US 41 735

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