AUTOMATED MESSAGE INTROSPECTION AND OPTIMIZATION USING COGNITIVE SERVICES
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United States of America Patent
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app pub date -
Apr 19, 2016
filing date -
Aug 31, 2015
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Abandoned
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Abstract
Software that utilizes cognitive services to analyze proposed communications and determine their predicted acceptance by a target audience. The software performs the following operations: (i) receiving a communication from a sender; (ii) determining a demography of a target audience for the communication using natural language processing; (iii) analyzing a set of data sources to determine a predicted amount of acceptance of the communication by the target audience based, at least in part, on the target audience's determined demography; and (iv) identifying a set of adjustments to the communication based, at least in part, on a predicted amount of improvement to the predicted amount of acceptance of the communication by the target audience, wherein the set of adjustments utilizes one or more synonyms to replace one or more words in the communication.
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