FAQs UPDATER AND GENERATOR FOR MULTI-COMMUNICATION CHANNELS
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United States of America Patent
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Issued Date -
Mar 2, 2017
app pub date -
Aug 27, 2015
filing date -
Aug 27, 2015
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Abstract
A method for updating and generating frequently asked questions (FAQs) associated with at least one communication channel is provided. The method may include detecting the at least one communication channel. The method may further include extracting a plurality of FAQs data from the detected at least one communication channel. Additionally, the method may include normalizing the extracted plurality of FAQs data. The method may also include updating and generating a plurality of FAQs based on the extracted plurality of FAQs data. The method may further include communicating the updated and generated plurality of FAQs to the detected at least one communication channel.
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