System and method of automated model adaptation

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United States of America Patent

PATENT NO 10733977
APP PUB NO 20170206893A1
SERIAL NO

15473231

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Abstract

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Methods, systems, and computer readable media for automated transcription model adaptation includes obtaining audio data from a plurality of audio files. The audio data is transcribed to produce at least one audio file transcription which represents a plurality of transcription alternatives for each audio file. Speech analytics are applied to each audio file transcription. A best transcription is selected from the plurality of transcription alternatives for each audio file. Statistics from the selected best transcription are calculated. An adapted model is created from the calculated statistics.

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Patent Owner(s)

Patent OwnerAddress
VERINT SYSTEMS INC175 BROADHOLLOW ROAD MELVILLE NY 11747

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Achituv, Ran Hod Hasharon, IL 35 387
Baum, Daniel Modiin, IL 18 226
Romano, Roni Even Yehuda, IL 28 519
Shapira, Ido Tel Aviv, IL 36 497
Ziv, Omer Ramat Gan, IL 60 1711

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