BETTER COMMUNICATION CHANNEL FOR REQUESTS AND RESPONSES HAVING AN INTELLIGENT AGENT
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United States of America Patent
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app pub date -
Jan 19, 2017
filing date -
Jan 20, 2016
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Abstract
Verbal requests of a user of a wearable electronic device can be routed wirelessly so that a third party service and/or concierge service can facilitate carrying out the verbal request. The routines of the wearable device service capture a stream of audio segments corresponding to a verbal request of a user of the wearable electronic device. The wearable device service sends the stream of audio segments of the user to the associated mobile electronic device along with any speech-to-text translations of the verbal request. The wearable device service communicates with an intelligent agent, such an artificial intelligence engine and/or a human operator, to handle the speech to text translations of the verbal request along with the audio segments corresponding to the verbal request from the user of the wearable electronic device and fulfill that request.
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