Determining life-cycle of task flow performance for telecommunication service order
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United States of America Patent
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Jul 9, 2019
Grant Date -
Aug 17, 2017
app pub date -
May 1, 2017
filing date -
Jul 13, 2015
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Abstract
A method includes a processor for determining a life cycle of a first performance of a task flow for a telecommunication service order, determining that a performance of a first task within the first performance of the task flow has exceeded a threshold processing time, and determining that there is a problem with a first centralized system component in response to determining that the performance of the first task within the first performance of the task flow has exceeded the threshold processing time. The method may further include identifying the centralized system component for servicing when it is determined that there is a problem with the centralized system component.
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