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Abstract

Certain example embodiments relate to techniques for improving business processes. A model object repository stores aspects, modeled as respective objects, of the business processes. Contribution data—including data representing a contribution corresponding to a proposed change to a business process, and an author thereof—is received, and automatically and programmatically processed by: identifying object(s) associated with the proposed change, and the author; computing, using a set of ranking rules involving static and dynamic contribution relevancy and author expertise, an individual contribution ranking for the associated contribution, the static contribution relevancy relating to how the author is connected to the identified object(s), the dynamic contribution relevancy relating to how the author interacts with business process analysis software components; and applying a set of action handling rules to determine a follow-up event to be executed, the set of action handling rules considering the computed individual contribution ranking for the associated contribution.

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