System and method of workforce optimization
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United States of America Patent
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Jul 14, 2020
Grant Date -
Oct 5, 2017
app pub date -
Apr 14, 2017
filing date -
Jun 26, 2013
priority date (Note) -
In Force
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Abstract
A method of workforce optimization includes acquiring video data. The video data is obtained from a plurality of video cameras in a facility comprising a plurality of departments. A customer load for each of the plurality of departments is identified. A location of each of a plurality of employees in the facility is identified. A customer-to-employee ratio is determined for each department. The determined customer-to-employee ratio for each department is provided to a computing device. At least one employee deployment notification is provided from the computing device to another computing device.
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