TROUBLESHOOTING METHOD, APPARATUS, AND SYSTEM
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United States of America Patent
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Issued Date -
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app pub date -
Jun 21, 2017
filing date -
Dec 22, 2014
priority date (Note) -
Abandoned
status (Latency Note)
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Abstract
A troubleshooting method, apparatus, and system are provided, by which continuity of a voice service can be ensured and user experience can be improved. The method includes: receiving, by a second SCC AS after a first service centralization and continuity application server SCC AS becomes faulty, an identity that is of an access transfer control function ATCF device accessed by user equipment and that is sent by a home subscriber server HSS, where the second SCC AS is determined by a call session control function CSCF device after the CSCF device detects that the first SCC AS becomes faulty; sending an identity of the second SCC AS to the ATCF device according to the identity of the ATCF device; and receiving, by the second SCC AS, a handover request that is sent by the ATCF device according to the identity of the second SCC AS.
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