Method for handling a call, software product, and device

Number of patents in Portfolio can not be more than 2000

United States of America Patent

PATENT NO 10069964
APP PUB NO 20170302788A1
SERIAL NO

15634146

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ATTORNEY / AGENT: (SPONSORED)

Importance

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Abstract

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A method for handling calls to be moved within a system having an unmonitored domain and a monitored domain can include the step of upon first arrival of a call at said unmonitored domain, a context of said call based on a called number, a calling number, and any redirection number(s) included in said call can be provided. Another step of the method can include, for each movement of said call between said unmonitored domain and said monitored domain, providing a unique number to be temporarily used for said particular movement, based on said call context, while avoiding that said unique number is used to move any other call within the system at the same time. An apparatus for can be configured to facilitate performance of the method (e.g. communication system, a device, non-transitory memory, etc.).

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First Claim

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Patent Owner(s)

  • UNIFY GMBH & CO. KG

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Eggiman-Ketter, Michael Newmarket, CA 3 0
Murison, James Markham, CA 4 1

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