Systems and methods for selecting a voice to use during a communication with a user

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United States of America Patent

PATENT NO 10224022
APP PUB NO 20170323633A1
SERIAL NO

15525720

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Abstract

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A computing device having the capability to dynamically select a voice that will be used by a speech synthesizer in creating synthesized speech for use in communicating with a user of the computing device is provided. For example, in some embodiments, the computing device: i) employs the speech synthesizer to have a first audible communication with the user using a first voice; ii) stores user satisfaction data that can be used to determine a user's satisfaction with an action the user took in response to the first audible communication; and iii) determines whether a different voice should be used during a second audible communication with the user based on the stored user satisfaction data.

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Patent Owner(s)

  • TELEFONAKTIEBOLAGET LM ERICSSON ( PUBL)

International Classification(s)

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Lawrenson, Matthew John Bussigny, CH 129 661
Nolan, Julian Charles Pully, CH 90 814

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