CUSTOMER MANAGEMENT SYSTEM FOR DETERMINING AGGREGATE CUSTOMER VALUE

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United States of America Patent

SERIAL NO

15527991

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Abstract

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A device may receive information that identifies a customer and that identifies a start date, a zero date, and an end date. The device may determine a historical customer value associated with the customer during a first time period from the start date to the zero date. The device may determine an existing products value projected to be generated by the customer during a second time period from the zero date to the end date. The device may determine a new products value projected to be generated by the customer during the second time period. The device may determine an aggregate customer value associated with the customer based on the historical customer value, the existing products value, and the new products value. The device may transmit, based on the aggregate customer value, a message that causes an action to be performed to benefit the customer.

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Patent Owner(s)

Patent OwnerAddress
ACCENTURE GLOBAL SERVICES LIMITED3 GRAND CANAL PLAZA GRAND CANAL STREET UPPER DUBLIN 4

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
CHATE, Sneha Bhopal, Madhya Pradesh, IN 1 2
GOGOI, Gautam New Guwahati, Guwahati, IN 1 2
KANIOURA, Athina Athens, GR 4 65
KUMAR, Praveen Bangalore, IN 71 1084
MANGTANI, Archana Gurgaon, Haryana, IN 1 2
PATHAK, Rajneesh Bangalore, IN 1 2
SHARMA, Cauvery New Delhi, IN 1 2
TAMBOLI, Harsiddhi Nimbahera, IN 2 10
VERMA, Mayank Gurgaon, IN 11 63

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