AUTOMATED CALL HANDLING BASED ON CONTEXT OF CALL
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United States of America Patent
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app pub date -
May 11, 2016
filing date -
May 11, 2016
priority date (Note) -
Abandoned
status (Latency Note)
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Abstract
An indication of a call from a first device to a second device is received. The indication includes making the call by a first user using the first device to a second user using the second device. Contextual information about the first user of the first device is received. User preferences of the second user receiving the call using the second device are determined. Responsive to determining the user preferences of the second user of the second device, an action the second device will take is determined based on the user preferences of the second user and the contextual information about the first user.
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