Task-oriented messaging system

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United States of America Patent

PATENT NO 10140291
APP PUB NO 20180004731A1
SERIAL NO

15197873

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Abstract

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Task-oriented messages are presented to a user in an interactive format for disposition. Natural language processing techniques parse task-oriented messages for individual tasks, such as assignments, information requests, and requests for approval or authorization. A user interface provides a recipient of a task-oriented message with selectable tasks for individual, or group, disposition, such as respond, defer, delegate, mark answered, and ignore. Recipients are notified if an incomplete response is generated, such as when an identified task is not dispositioned.

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Patent Owner(s)

  • INTERNATIONAL BUSINESS MACHINE CORPORATION

International Classification(s)

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Brunn, Jonathan F Logan, US 93 448
Coffey, Jonathan T Brockton, US 4 15
DuFresne, Mark A New Ipswich, US 3 13
Imsdahl, Marit L Cary, US 33 202
Johnson, Christopher D Ayer, US 82 715
Silva, Asima Holden, US 177 1424
Stadtmiller, James J Hudson, US 4 15
Stephen, Razeyah Marlboro, US 10 116
Veytsman, Yuriy B Newton, US 3 13

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