Measuring mutual understanding in human-computer conversation

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United States of America Patent

PATENT NO 10303772
APP PUB NO 20180032504A1
SERIAL NO

15223508

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Abstract

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Technical solutions are described method for analyzing a natural language conversation-generating machine. An example computer implemented method includes determining, from a plurality of adjacency pairs in a conversation, a number of base pairs. The computer implemented method also includes determining, from the plurality of adjacency pairs, a number of expansion pairs. The computer implemented method also includes computing a efficiency score for the conversation by computing a ratio of the number of base pairs and the number of expansion pairs.

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Patent Owner(s)

  • IBM CORPORATION

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Hosn, Rafah A New York, US 45 2348
Moore, Robert J San Jose, US 55 1450

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