System, method, apparatus, and computer program product for providing mobile device support services

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United States of America Patent

PATENT NO 10779159
APP PUB NO 20180063702A1
SERIAL NO

15803250

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Abstract

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A method is provided for diagnosing and assessing potential faults with a mobile device. Based on device status data acquired from the mobile device and aggregated device status data from other mobile devices, potential faults with the mobile device may be diagnosed, and the impact of such potential faults may be evaluated. A corresponding system, apparatus, and computer program product are also provided.

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Patent Owner(s)

Patent OwnerAddress
ASSURANT INC28 LIBERTY STREET NEW YORK NY 10005

International Classification(s)

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Conrad, Cassandra G Naples, US 9 88
Hurst, Cameron E Asheville, US 8 84

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