Information processing apparatus and method
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United States of America Patent
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Nov 26, 2019
Grant Date -
Jun 14, 2018
app pub date -
Dec 8, 2017
filing date -
Dec 13, 2016
priority date (Note) -
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status (Latency Note)
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Abstract
An information processing apparatus transmits log information to a management server which manages a read pointer (RP) indicating position information corresponding to a latest log included in log information obtained from each network device. The information processing apparatus obtains a write pointer (WP) from a network device when starting to monitor a log of the network device. In a case where an existing RP is successfully obtained from the management server, the information processing apparatus issues an obtaining request to obtain log information to the network device by using the RP. In a case where an existing RP is not obtained successfully from the management server, the information processing apparatus transmits the WP as an RP to the management server, and issues an obtaining request to obtain log information to the network device by using the WP.
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