Call distribution arrangement

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United States of America Patent

PATENT NO 4757529
SERIAL NO

06834895

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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In a telecommunication switching system, incoming calls of various call types directed to a group of associated subscriber terminals are queued by call type and distributed on a priority basis. A separate queue is created for each call type and a table is provided which defines a number of priority levels and the call types to be served in each priority level. A priority frequency array is used for each of the terminals to assure that each terminal serves calls at the various priority levels with a prescribed frequency. When calls of different types but having the same priority level are waiting to be served, the oldest call will be selected on the basis of a time-of-day stamp recorded with each call on queue.

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Patent Owner(s)

Patent OwnerAddress
AVAYA TECHNOLOGY CORP211 MOUNT AIRY ROAD BASKING RIDGE NEW JERSEY 07920 UNITED STATES OF AMERICA

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Glapa, Martin J St. Charles, IL 2 132
Harris, Dorothy E Naperville, IL 1 85
Lenard, Anthony E Westmont, IL 1 85
McMahon, Brian P Carpentersville, IL 7 103

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