Overflow call handling system

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United States of America Patent

PATENT NO 4800583
SERIAL NO

06899538

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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Overflow calls intended for a telephone answering center are automatically diverted to an overflow center which automatically answers the overflow calls and records information acquired from the overflow calls. This recorded information is digitally encoded and then transmitted back from the overflow station to the telephone answering center, where it is received and used to allow operators at the telephone answering center to place callbacks, or to take other appropriate action.

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Patent Owner(s)

Patent OwnerAddress
ILLINOIS TECHNOLOGY TRANSFER L L C4223 GROVE AVENUE GURNEE IL 60031

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Theis, Peter F 3203 Bay View La., McHenry, IL 60050-9621 21 598

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