Spontaneous voice and data messaging

Number of patents in Portfolio can not be more than 2000

United States of America Patent

PATENT NO 4932042
SERIAL NO

07318292

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ATTORNEY / AGENT: (SPONSORED)

Importance

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Abstract

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This invention relates to arrangements for providing a new spontaneous voice message service to any telephone customer at any telephone station when that customer encounters any destination that is busy or that does not answer. When a customer having a dual tone multifrequency (DTMF) station calls any destination that is busy or does not answer, the customer is invited, via an announcement identifying the new service, to record the caller's voice message. The announcement accompanies the returned busy tone or audible ring signal. The customer keys *867(=*VMS) and is then connected to a Voice Message Operations Center (VMOC) which prompts the customer to record the message. Advantageously, customers need not redial a VMOC number, their own number, and a destination number to reach a VMOC for storing the video message; the added convenience of this arrangement should stimulate substantial additional use of voice message service. The announcement, at very low cost, makes the customers aware of the service at the time they are most likely to use the service.

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Patent Owner(s)

Patent OwnerAddress
AMERICAN TELEPHONE AND TELEGRAPH COMPANY550 MADISON AVENUE NEW YORK NEW YORK 10022 UNITED STATES OF AMERICA
BELL TELEPHONE LABORATORIES INCORPORATED600 MOUNTAIN AVENUE A CORP OF NY MURRAY HILL NJ 07974-2070

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Baral, Elliott Chicago, IL 4 307
Brown, Percy B East Brunswick, NJ 5 678
Hauptman, Reuben D Marlboro, NJ 2 295
Jaeger, Jr Richard J West Chicago, IL 1 163
LaPorta, Frank C Millington, NJ 2 237
Lauber, Pamela J Middletown, NJ 7 429
LeCronier, Richard E New Monmouth, NJ 4 479
Nelson, Randall H Ocean, NJ 1 163
Russell, Jr Thomas L Colts Neck, NJ 5 554
Ying, Wen-Ping East Brunswick, NJ 36 1798

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