Busy/no-answer call completion equipment

Number of patents in Portfolio can not be more than 2000

United States of America Patent

PATENT NO 4935958
SERIAL NO

07286273

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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Apparatus for recognizing a telephone call supervision signal by comparing its frequency and cadence to the frequency and cadence of a previously learned call supervision signal is provided as part of call completion equipment (10). Call progress tone detector (50) receives a call supervision signal and responds by outputting frequency parametric signals which indicate whether predetermined standard frequencies are present in the received signal. Microprocessor (74) determines the cadence of the received call supervision signal and outputs a corresonding cadence parametric signal. If it is beneficial to learn the received call supervision signal, the frequency and cadence parameters are stored in memory (78). Recognition circuits can then recognize a subsequent telephone call supervision signal by comparing its frequency and cadence parameters to the frequency and cadence parameters stored in memory (78) for at least one learned signal.

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Patent Owner(s)

Patent OwnerAddress
ASPECT COMMUNICATIONS CORPORATION1310 RIDDER PARK DRIVE SAN JOSE CALIFORNIA 95131-2313 UNITED STATES OF AMERICA

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Klecka, Mark D Dekalb, IL 8 1018
Krakau, Herbert B Elmhurst, IL 15 1394
Mehta, Bakulesh A Downers Grove, IL 17 1263
Milsted, Neil F N Houston, TX 2 285
Morganstein, Sanford J Elgin, IL 38 3182

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