Directory assistance call processing and calling customer remote signal monitoring arrangements
Number of patents in Portfolio can not be more than 2000
United States of America Patent
Stats
-
Sep 25, 1990
Issued Date -
N/A
app pub date -
Jul 25, 1988
filing date -
Oct 8, 1986
priority date (Note) -
Expired
status (Latency Note)
Importance
Abstract
Methods and apparatus are described for automatically connecting a calling customer to the customer identified by the directory number requested by the calling customer from a directory assistance operator. The calling customer need not disconnect and reoriginate a call; instead, the directory assistance system uses the directory number information located in response to the calling customer's request to control the establishment of a connection directly. The request for such a connection is detected by the operator or by a voice processing unit used to monitor a connection for announcing the directory number to the calling customer.
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Family
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Cited Art Landscape
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